Aneka Nyonya Kuih Sdn Bhd (“we”, “us”, “our”) is committed to protecting the privacy of visitors and customers of https://aneka-nyonyakuih.com (the “Site”). This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights.
Information we collect
- Personal information you provide: name, email address, phone number, billing and shipping address, payment information (processed by our payment service provider), account username and password, and any other information you submit in forms or messages.
- Order information: items purchased, order date, delivery instructions, and order history.
- Usage and technical information: IP address, browser type, device information, pages visited, time on site, and cookies or similar technologies.
- Marketing preferences and communication history.
How we use information
- To process and fulfill orders, including billing, shipping, and order confirmations.
- To communicate about your account, orders, customer service inquiries, and updates.
- To provide, maintain, and improve the Site, analyze usage, and personalize your experience.
- To send marketing messages where you have opted in; you may opt out at any time.
- To comply with legal obligations and protect our rights.
Sharing of information
- We may share information with service providers who perform services on our behalf (payment processors, delivery providers, marketing and analytics providers, hosting).
- We may share information when required by law, to respond to lawful requests, or to prevent fraud or illegal activity.
- We will not sell your personal information to third parties.
Security
- We use commercially reasonable administrative, technical, and physical safeguards to protect personal data.
- Payment card data is processed by PCI-compliant third-party payment processors; we do not store full payment card numbers on our servers.
Cookies and tracking
- We use cookies and similar technologies to operate the Site, provide features, analyze traffic, and deliver relevant advertising.
- You can manage cookie preferences through your browser settings or via any cookie consent tool on the Site.
Data retention
- We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your rights
- Depending on your jurisdiction, you may have rights to access, update, correct, or delete your personal data, and to object to or restrict certain processing. To exercise rights, contact us at the details below.
Children
- The Site is not intended for children under [13/16 — set appropriate age based on local law]. We do not knowingly collect personal data from children. If we learn we have collected personal information from a child, we will take steps to delete it.
Contact
- Aneka Nyonya Kuih Sdn Bhd
- Address: 50, Jalan 14/48, Seksyen 14, 46100 Petaling Jaya, Selangor, Malaysia
- Phone: +60 19-939 6623
Updates to this policy
We may update this Privacy Policy from time to time. We will post the updated version on the Site with the “last updated” date.